Privacy

Privacy Policy

This policy explains how Ekeon Group handles personal information shared through our website and service-related communications.

Last updated: 06 April 2026

Information We Collect

We may collect personal information that you voluntarily submit through our booking, contact, partnership, and invoice forms. This can include your name, email address, WhatsApp number, country of residence, travel preferences, and any other information you choose to provide.

We may also collect limited technical data such as browsing information, referral details, and basic analytics to understand how visitors use our site and to improve performance over time.

How We Use Your Information

We use your information to respond to inquiries, prepare travel proposals, issue invoices, confirm reservations, provide operational updates, and deliver customer support.

We may also use your details for internal administration, fraud prevention, service improvement, and lawful record-keeping where necessary.

Sharing of Information

We only share personal information when it is necessary to operate your request, coordinate with trusted travel partners, process payments, or comply with legal obligations.

We do not sell your personal information to unrelated third parties.

Data Retention

We keep information only for as long as it is reasonably necessary to manage active inquiries, reservations, invoices, and related operational records.

Some records may be retained for administrative, accounting, security, or legal reasons even after a booking cycle has ended.

Your Rights

You may contact us to request access to your information, correction of inaccurate details, or deletion of data where applicable and lawful.

If you no longer want us to use your contact details for follow-up communication, you may also request that we limit or stop such use.

Need clarification?

If you have any questions about this policy, please contact our team at panadeshuesca@gmail.com.